I opened my front door to find a delivery.

Enclosed I found these:

A few weeks back, I wrote Bay’s English Muffins an email stating how much I enjoyed their product and why I thought they were better than Thomas’ English Muffins. A few days later, I received an email stating they were pleased that I enjoy their product and that they would like to send me some free muffins.

We would like to send you complimentary Bays English Muffins under separate cover in appreciation for taking the time to inform us of your concern. Please provide a mailing address – no post office boxes please, as UPS will not deliver to them. It may be a few weeks before you receive them, as the muffins are shipped via UPS directly from our plant.

Two dozen muffins right from the plant. They were the freshest I’ve ever had. All for one email.